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Forgot the password

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Site Admin
Site Admin

Joined: 27 Jun 2006
Posts: 3172
Location: Northern Italy

PostPosted: Tue Apr 01, 2008 10:10 pm    Post subject: Forgot the password Reply with quote

I forgot the password

What do I do?
Go to "Log in" box.
Click the link "I forgot my password", write your username and your e-mail address and click "submit".
You'll receive a new password within 24 hours.

I asked for a new password but I didn't receive it!
1. Check your spam/junk/bulk mail folders. Email from sites or persons not on contact lists often ends up in there and gets over looked. Double check to make sure.

2. Check if your email settings set to only allow email from people in your address book/contacts then this could be (but is not always) the problem. Those settings need to at least temporarily be changed.

3. If you have Outlook Express or another email program on your computer set to receive mail, you need to go to your actual web based mail account and check for spam/junk folders there. Some ISP's filter what they deem to be spam into a spam folder on the web based area of one's email account with them, and they don't pass that onto Outlook Express or similar mail handling programs on one's computer.

No password yet!
Don't panic!
Write an e-mail to the Administrator Team: desertmoon4 @ (no space before and after @)
We'll send you a temporary password that you have to change after you log in in your account.

Be sure to write your username in your request e-mail and remember to change the password that the Administrator Team sent to you.

how I long to see the sun in a sky of perfect blue,
with the sunlight on my face, but there's nothing I can do...

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